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Many businesses have carefully crafted value statements with powerful words like “Integrity,” “Excellence,” and “Innovation.” These values look impressive on office walls and company websites, but often they don’t translate into everyday decision-making. When business values remain abstract concepts rather than practical guides, they can’t fulfill their purpose. And if your business values aren’t actively […]
You’ve done it. You’ve reached that exciting milestone in your business where you can finally afford to hire help. You’re ready to delegate, scale, and focus on the parts of your business that light you up. But what happens when that hire becomes a liability instead of an asset? The Real Cost of the Wrong […]
Running an agency comes with its fair share of challenges, and without careful planning, it’s easy to fall into traps that can hinder your growth. From mismanaging client expectations to inefficient workflows, the common pitfalls for agency owners can be costly. In this post, we’ll dive into the most frequent mistakes agency owners make—and how […]
It’s Monday morning, and you open your inbox to find that a client has just pulled out of a major project. Or worse, your agency’s website goes down during a high-stakes launch. Business disasters like these are inevitable. We’ve all been there – that stomach-dropping moment when something goes terribly wrong. Your heart races, your […]
If you enjoyed being micromanaged, you wouldn’t have started a business. But your team doesn’t like it either. I’ve been there – checking in on every little detail, asking for constant updates, and feeling like I needed to oversee every aspect of a project. It’s exhausting, isn’t it? Not just for you, but for your […]
Your team cannot see the vision inside of your head. And while you might think you’re being crystal clear about your expectations and ideas, there’s often a gap between what we think we’re communicating and what our team actually hears. I’ve been there myself, and I see it with my agency clients too. That frustration […]
Your team WANTS to work for you. Which means you need to remove yourself as the bottleneck, and start delegating well. I know what you’re thinking – “But Jillian, no one can do it quite like I can.” Trust me, I’ve been there. But here’s the truth: your inability to delegate isn’t just holding you […]
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