Your team WANTS to work for you. Which means you need to remove yourself as the bottleneck, and start delegating well. I know what you’re thinking – “But Jillian, no one can do it quite like I can.” Trust me, I’ve been there. But here’s the truth: your inability to delegate isn’t just holding you […]

One of the things I do with my clients is create a growth area development plan. But before we dive into what that means, let’s talk about why it matters to you as an agency owner. You know that feeling when you’re aware something in your business needs improvement, but you’re not quite sure how […]

Are you ready to spend less time working and more time with your family? As agency owners, we often find ourselves caught in a cycle of constant work, putting out fires, and struggling to step away. But achieving work-life balance isn’t just about working less—it’s about leading with purpose and creating sustainable systems that honor […]

If you want your agency to run smoothly, you need to have systems in place. Without proper systems, you’ll find yourself constantly putting out fires, dealing with inconsistent deliverables, and struggling to scale. Why Systems Matter Systems are the backbone of any successful agency. They ensure consistency, reduce errors, and allow for scalable growth. More […]

Agency models have gotten a bad rap in recent months, but I firmly believe that’s simply because business owners were creating agencies when it wasn’t the right business model for them. Before you jump into building an agency, let’s examine whether this business model aligns with your goals and capabilities. The Agency Model Defined An […]

Key performance indicators are for more than just your marketing. While most businesses track marketing metrics religiously, many overlook the power of implementing KPIs across their entire team. Let’s explore how to effectively set and measure KPIs for different roles in your organization. How to Set KPIs for Your Team Members Understanding the Basics Performance […]