What if the secret to both team performance and your leadership freedom was the same thing? When I speak with business owners struggling with team performance, I notice a fascinating pattern. The same leaders who crave more freedom in their businesses often resist creating formal expectations for their teams. They worry that structure will feel […]

You’ve built your business from nothing. Every process, every system, every client relationship has your fingerprints all over it. When someone asks how you do what you do, you might laugh and say, “I just figure it out as I go.” And that approach has gotten you this far. But there’s a problem lurking beneath […]

If you enjoyed being micromanaged, you wouldn’t have started a business. But your team doesn’t like it either. I’ve been there – checking in on every little detail, asking for constant updates, and feeling like I needed to oversee every aspect of a project. It’s exhausting, isn’t it? Not just for you, but for your […]

Your team cannot see the vision inside of your head. And while you might think you’re being crystal clear about your expectations and ideas, there’s often a gap between what we think we’re communicating and what our team actually hears. I’ve been there myself, and I see it with my agency clients too. That frustration […]

One of the things I do with my clients is create a growth area development plan. But before we dive into what that means, let’s talk about why it matters to you as an agency owner. You know that feeling when you’re aware something in your business needs improvement, but you’re not quite sure how […]

Let’s get real for a minute. Running an agency is hard. Like, really hard. You started this thing because you’re amazing at what you do, but now you’re drowning in team drama, client fires, and endless revisions. And maybe you’re wondering if you’re even cut out for this whole agency thing. Here’s the truth: That […]