THIS IS YOUR SPOT FOR RESOURCES TO GROW YOUR BUSINESS AROUND YOUR LIFE. NOT THE OTHER WAY AROUND.

The Grace Filled Blog

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Strategy

Most toxic leaders aren’t TRYING to be toxic. In fact, they likely don’t realize they’re being toxic at all. This is what makes toxic leadership so insidious – it often stems from good intentions gone awry. The passionate founder who wants excellence might slip into perfectionism. The detail-oriented leader might unintentionally become controlling. The visionary […]

Toxic Leadership Traits: Recognizing and Overcoming Them

Your team cannot see the vision inside of your head. And while you might think you’re being crystal clear about your expectations and ideas, there’s often a gap between what we think we’re communicating and what our team actually hears. I’ve been there myself, and I see it with my agency clients too. That frustration […]

How to Effectively Communicate with Members of Your Team

Your team WANTS to work for you. Which means you need to remove yourself as the bottleneck, and start delegating well. I know what you’re thinking – “But Jillian, no one can do it quite like I can.” Trust me, I’ve been there. But here’s the truth: your inability to delegate isn’t just holding you […]

How to Delegate Tasks to Your Team Effectively

Building Trust: The Foundation of High-Performing Teams

Let me tell you about Emma. From the outside, her agency looked like a dream. Revenue was flowing, projects were getting done, and she had a full team. But something felt off. The Uncomfortable Truth Sometimes success on paper feels like failure in your gut. Emma was making money, but she was losing sleep. Her […]

When Growth Feels Empty: A Raw Look at Building a Team That Actually Cares

Before you can start building an effective team, there are 7 key things you need to have in place. While many agency owners focus on hiring quickly to meet growing demands, creating an effective team requires thoughtful preparation and strong leadership foundations. 1. Clear Leadership Vision Your team needs to understand where they’re going. This […]

What You Need to Build an Effective Team

Are you ready to spend less time working and more time with your family? As agency owners, we often find ourselves caught in a cycle of constant work, putting out fires, and struggling to step away. But achieving work-life balance isn’t just about working less—it’s about leading with purpose and creating sustainable systems that honor […]

Tips for Creating Work Life Balance: A Guide for Agency Owners

When it comes to understanding the success of your agency, there’s a number that matters a whole lot more than your gross revenue number — and that’s your profit margin. While many agency owners obsess over top-line revenue, focusing on profit margin optimization can transform your business from surviving to thriving. Let’s explore 9 things […]

How to Increase Profit Margin for Your Agency

Agency models have gotten a bad rap in recent months, but I firmly believe that’s simply because business owners were creating agencies when it wasn’t the right business model for them. Before you jump into building an agency, let’s examine whether this business model aligns with your goals and capabilities. The Agency Model Defined An […]

Is An Agency Business Model Right For You?

Key performance indicators are for more than just your marketing. While most businesses track marketing metrics religiously, many overlook the power of implementing KPIs across their entire team. Let’s explore how to effectively set and measure KPIs for different roles in your organization. How to Set KPIs for Your Team Members Understanding the Basics Performance […]