You’ve implemented project management software. You’ve created some SOPs. You’ve got a CRM, and maybe even a fancy email automation tool. Yet somehow, you’re still deep in the weeds of your business, putting out fires and handling tasks that should be running without you. Sound familiar? If you’re like many of the business owners I […]

You know that feeling. Your day starts with good intentions and a clear plan. Then the emails start flooding in. A client needs something “ASAP.” Your team member has an “emergency.” That proposal deadline got moved up. Before you know it, you’re bouncing from fire to fire, completely derailed from what you actually planned to […]

You’ve built your business from nothing. Every process, every system, every client relationship has your fingerprints all over it. When someone asks how you do what you do, you might laugh and say, “I just figure it out as I go.” And that approach has gotten you this far. But there’s a problem lurking beneath […]

You’ve done it. You’ve reached that exciting milestone in your business where you can finally afford to hire help. You’re ready to delegate, scale, and focus on the parts of your business that light you up. But what happens when that hire becomes a liability instead of an asset? The Real Cost of the Wrong […]

It’s Monday morning, and you open your inbox to find that a client has just pulled out of a major project. Or worse, your agency’s website goes down during a high-stakes launch. Business disasters like these are inevitable. We’ve all been there – that stomach-dropping moment when something goes terribly wrong. Your heart races, your […]

Most toxic leaders aren’t TRYING to be toxic. In fact, they likely don’t realize they’re being toxic at all. This is what makes toxic leadership so insidious – it often stems from good intentions gone awry. The passionate founder who wants excellence might slip into perfectionism. The detail-oriented leader might unintentionally become controlling. The visionary […]