}

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    The Blog

    Building Trust: The Foundation of High-Performing Teams

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    Your team WANTS to work for you. Which means you need to remove yourself as the bottleneck, and start delegating well. I know what you’re thinking – “But Jillian, no one can do it quite like I can.” Trust me, I’ve been there. But here’s the truth: your inability to delegate isn’t just holding you […]

    How to Delegate Tasks to Your Team Effectively

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    Let’s get real for a minute. Running an agency is hard. Like, really hard. You started this thing because you’re amazing at what you do, but now you’re drowning in team drama, client fires, and endless revisions. And maybe you’re wondering if you’re even cut out for this whole agency thing. Here’s the truth: That […]

    Is Your Agency Actually Broken, or Do You Just Need to Level Up Your Leadership?

    Team

    Let me tell you about Emma. From the outside, her agency looked like a dream. Revenue was flowing, projects were getting done, and she had a full team. But something felt off. The Uncomfortable Truth Sometimes success on paper feels like failure in your gut. Emma was making money, but she was losing sleep. Her […]

    When Growth Feels Empty: A Raw Look at Building a Team That Actually Cares

    Team

    Ever catch yourself fixing work you’re already paying someone else to do? Or maybe you’re double-checking everything because it feels faster than explaining it again? I see you, and I’ve got some real talk about what this is actually costing you. The Numbers Don’t Lie (But They Might Hurt a Little) Let me share some […]

    Are you ready to spend less time working and more time with your family? As agency owners, we often find ourselves caught in a cycle of constant work, putting out fires, and struggling to step away. But achieving work-life balance isn’t just about working less—it’s about leading with purpose and creating sustainable systems that honor […]

    Tips for Creating Work Life Balance: A Guide for Agency Owners

    Systems

    If you want your agency to run smoothly, you need to have systems in place. Without proper systems, you’ll find yourself constantly putting out fires, dealing with inconsistent deliverables, and struggling to scale. Why Systems Matter Systems are the backbone of any successful agency. They ensure consistency, reduce errors, and allow for scalable growth. More […]

    Systems Every Agency Should Have In Place

    Systems

    When it comes to understanding the success of your agency, there’s a number that matters a whole lot more than your gross revenue number — and that’s your profit margin. While many agency owners obsess over top-line revenue, focusing on profit margin optimization can transform your business from surviving to thriving. Let’s explore 9 things […]