Systems

What Does A Business Manager Do?

December 19, 2024

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An expert OBM taking the operational mental load off agency owners so they can become better leaders.

Meet Jillian

Remember when “working online” meant checking your email once a day? Now, managing an online business involves juggling more digital plates than a cyber circus performer. While the internet has made entrepreneurship more accessible, it's also created a whole new set of challenges that can make even the most seasoned business owner's head spin.

What Does A Business Manager Do?

Understanding the roles of a business manager in today's digital landscape is crucial for anyone looking to scale their online presence. Whether you're considering a career in business management or thinking about hiring support, let's demystify what these organizational wizards actually do.

What Is An Online Business Manager

An Online Business Manager (OBM) is more than just a fancy title – they're the strategic partner who keeps your business running while you focus on growth. Unlike traditional operations manager positions that require a bachelor's degree in business, OBMs are valued for their practical experience and deep understanding of digital business operations.

OBM vs Business Coach

Focus Area

  • OBM: Day-to-day operations and implementation
  • Coach: Strategy and personal development

Involvement Level

  • OBM: Hands-on management and execution
  • Coach: Advisory and guidance

Responsibility Scope

  • OBM: Direct management of projects and team
  • Coach: Consultation and direction-setting

Time Commitment

  • OBM: Ongoing operational support
  • Coach: Scheduled sessions and check-ins

What Does An OBM Do

The responsibilities of a business manager in the online space are vast. Here's how they make magic happen:

Strategic Planning

  • Create long-term growth strategies
  • Develop operational systems
  • Implement business objectives
  • Monitor progress and adjust plans
  • Align team efforts with goals

Team Management

Want to know how to be the best team leader? A successful business manager excels at:

  • Hiring training new team members
  • Developing leadership skills
  • Managing team performance
  • Facilitating communication
  • Building strong culture

Operations Oversight

Business managers typically handle:

  • Process development
  • System implementation
  • Workflow optimization
  • Resource allocation
  • Quality control

Project Management

  • Timeline creation
  • Resource allocation
  • Team coordination
  • Milestone tracking
  • Risk management

Financial Management

  • Budget oversight
  • Financial data analysis
  • Resource allocation
  • Expense tracking
  • ROI monitoring

Human Resources

  • Team development
  • Performance management
  • Culture building
  • Conflict resolution
  • Policy implementation

Marketing and Sales

  • Managing sales processes
  • Campaign coordination
  • Performance tracking
  • Strategy implementation
  • Team alignment

Communication Management

Strong communication skills are essential for:

  • Team coordination
  • Client relationships
  • Vendor management
  • Stakeholder updates
  • Crisis handling

Skills Needed for Success

To excel in management roles, you need:

  1. Technical Proficiency
  • Project management tools
  • Communication platforms
  • Financial software
  • Data analysis tools
  • Automation systems
  1. Soft Skills
  • Leadership
  • Problem-solving
  • Adaptability
  • Emotional intelligence
  • Decision-making
  1. Business Acumen
  • Strategic thinking
  • Financial literacy
  • Market awareness
  • Risk management
  • Growth mindset

Career Path Options

A career in business management offers a wide range of opportunities:

  1. Entry Level
  • Project coordinator
  • Team lead
  • Operations assistant
  • Department manager
  • Administrative supervisor
  1. Mid-Career
  • Operations manager
  • Department director
  • Project manager
  • Team supervisor
  • Program coordinator
  1. Advanced
  • Business owner
  • Executive manager
  • Strategic director
  • Operations executive
  • Leadership consultant

Education and Experience

While a degree in business isn't always necessary, successful managers typically have:

  • Relevant industry experience
  • Professional certifications
  • Continuing education
  • Practical training
  • Mentorship experience

The Future of Business Management

As businesses evolve, managers must adapt to:

  • Remote work dynamics
  • Digital transformation
  • Global operations
  • Automated systems
  • Changing workforces

Remember, a successful business manager is both a strategic thinker and a hands-on implementer. They bridge the gap between vision and execution, ensuring that both day-to-day operations and long-term goals are met effectively.

Whether you're considering becoming a business manager or hiring one, understanding these responsibilities helps set clear expectations and ensures success in the role.

Ready to take your business management skills to the next level? Let's connect and discuss how you can grow in your career or find the perfect manager for your business.

Remember: Great business managers aren't born – they're made through experience, dedication, and a commitment to continuous learning. Start your journey today!

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